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Five steps to follow when an incident occurs / or in an emergency situation

1. Safeguard employees and the public by removing them from the vicinity of any danger or damage.
2. In a life threatening or dangerous situation or when dealing with personal injury, call Emergency Services immediately by dialing 000 to access police, fire or ambulance services.
3. Provide information to police and services as required.
4. Record details of the incident and take photos if possible.
5. Contact your insurance broker by phone or email to lodge your claim